What to Do If Your Jewellery Is Tarnished?Updated a year ago
We understand how disappointing it can be when your jewellery loses its shine. Tarnishing can occur due to various factors such as skin contact, hair products, or environmental conditions. Here's what you can do to restore your piece to its original lustre.
Cleaning Your Jewellery
Light Soapy Water and Toothbrush: Use light soapy water with a soft toothbrush to gently scrub around the tarnished areas. Be careful around delicate parts.
Polishing Cloth: After cleaning with soapy water, use a polishing cloth to give your jewellery a good polish. This can help remove any remaining tarnish and restore its shine.
Soak and Brush: For more stubborn tarnish, you can soak your jewellery in soapy water for about 30 seconds (remove any opal charms first), then use a light brush before rinsing and polishing.
Professional Cleaning
If the tarnish persists after trying these methods, or if you'd prefer a professional touch, you can send the item back to us. We offer a professional cleaning service that can help get your jewellery back to its best condition. Please contact our customer support team at [email protected] for assistance and to arrange for the cleaning service.
Maintaining your jewellery's appearance is important to us, and we are here to help ensure your pieces remain as beautiful as the day you received them. If you have any questions or need further assistance, please don't hesitate to reach out.