Yes, we do offer expedited shipping for domestic orders. Please keep in mind that order processing can take up to 24 hours. We aim to get all order received before 3:00pm AEST on a business day out on the same day. All our domestic orders are sent vi
Delivery times vary depending on the destination and the shipping method selected. • Express Delivery: Typically arrives within 2-3 business days. • International Delivery: Typically arrives within 3-7 business days. Please note that estimated shippi
For shipping to other regions, please visit our global site: lunarae.com.
All orders we dispatch require a signature upon delivery to ensure that your parcel is handed directly to you or an authorised person, minimising the risk of loss or theft. This signature serves as proof of delivery and helps prevent delivery dispute
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in
We offer fast and free shipping for orders over $150 within Australia and for orders over $200 for New Zealand. Orders shipped outside the Australia are subject to taxes and duties that are paid for by the customer.
At Luna Rae, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team at [email protected] or +61 2 9452 4981 with your order number and an
Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your
No, your delivery does not include a physical invoice. We provide all invoices digitally. This approach ensures that recipients who are purchasing items as gifts can have them delivered directly without revealing the purchase details. Additionally, b